Online buyers may miss out on key protection, warns specialist

‘CONSUMERS who buy their protection policies online could find themselves with no cover and no comeback, according to a new report.

The report, issued by life insurance specialist LifeSearch, raised the issue after recent figures revealed consumers do not fully understand exactly what they are buying when they opt to purchase policies online.

Linda Tyson, policy adviser for LifeSearch, explained that consumers are largely unaware of how costly buying online can be. She said: “If you buy on the internet, you lose the right to redress from the Ombudsman because you haven’t taken advice. If you get it wrong, you can’t complain to anyone because there is no-one to rule against.”’

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